Last Updated: August 4, 2026
Welcome to mdbvx.com. By visiting our website or purchasing products from us, you agree to follow the terms set out below. These terms apply to your use of the website, your purchases, and your interactions with our services.
Please take a moment to read them before placing an order. If you do not agree with these terms, please do not use the website or purchase products through it.
1. Using Our Website
mdbvx.com is intended for personal and lawful use.
By using this website, you confirm that you are legally permitted to enter into a binding agreement in your place of residence. If you are under the legal age required to make purchases in your jurisdiction, you should use the website only with the involvement and permission of a parent or legal guardian.
You agree not to use the website for unlawful purposes or in a way that could interfere with its normal operation or cause harm to other users.
We may restrict or suspend access to the website if we reasonably believe that a user has violated these terms or has misused the website.
2. Website Content and Availability
We make reasonable efforts to keep the information on mdbvx.com useful and up to date. However, product information, prices, availability, images, descriptions, and other website content may occasionally contain errors or become outdated.
We reserve the right to correct errors, update information, or make changes to the website at any time.
We also cannot guarantee that the website will always be available or operate without interruption. Maintenance, technical problems, updates, or circumstances outside our control may occasionally affect access to the site.
3. Products and Product Information
We try to present our products as accurately as possible, including product descriptions, specifications, dimensions, and images.
The appearance of a product may vary slightly depending on your device or screen settings. Small differences in color or appearance do not necessarily mean that the product is materially different from its description.
Product availability may change without notice. We may discontinue a product, change its available options, or place reasonable limits on the quantity that can be purchased.
Where a product is described with technical specifications, customers should review the information provided on the relevant product page before placing an order.
4. Prices and Promotions
Prices displayed on mdbvx.com are shown in the applicable currency indicated on the website or at checkout.
Prices and product availability may change from time to time. A price change will not affect an order that has already been confirmed, except where an obvious pricing error has occurred.
Promotional offers may have their own conditions, including validity periods, product exclusions, or minimum purchase requirements.
Unless we specifically state otherwise, promotional discounts cannot be combined with other discount codes or offers and cannot be applied retroactively to completed purchases.
We reserve the right to end or modify a promotion when necessary.
5. Placing and Accepting an Order
When you place an order, you are making a request to purchase the selected products at the price and under the conditions shown at checkout.
After placing an order, you should receive an order confirmation or similar acknowledgment. This confirms that we have received your order but does not necessarily mean that the order has been fully accepted.
We reserve the right to decline or cancel an order in reasonable circumstances, including situations involving:
Product availability issues
Incorrect pricing or product information
Suspicious or potentially fraudulent transactions
Incomplete or inaccurate order information
Unusual purchasing activity
Technical or system errors
If we cancel an order after payment has been received, the applicable amount will be refunded through the original payment method where reasonably possible.
6. Payment
Payment must be successfully completed before an order can be processed.
We may use third-party payment providers to process transactions. The payment provider may apply its own terms and conditions to the payment service.
If a payment is declined, reversed, disputed, or otherwise cannot be completed, we may place the order on hold or cancel it.
For security purposes, we may carry out reasonable checks before processing certain orders.
7. Shipping and Delivery
Shipping charges and estimated delivery times are described in our Shipping Policy.
For orders under USD 100, a shipping fee of USD 5 applies. Orders of USD 100 or more qualify for free shipping, subject to the conditions stated in our Shipping Policy.
Delivery estimates are not guaranteed dates. Customs procedures, carrier delays, weather, public holidays, transportation problems, or other circumstances may affect the final delivery time.
Customers are responsible for providing a complete and accurate delivery address. If an order cannot be delivered because of incorrect or incomplete information supplied by the customer, additional costs may apply if another delivery attempt is required.
Please refer to our Shipping Policy for further information about delivery issues and order cancellation.
8. Returns, Refunds and Exchanges
Returns, refunds, and exchanges are handled according to our Returns, Refunds & Exchanges Policy.
In general, eligible return requests should be submitted within 30 days after delivery.
If an item arrives damaged, defective, incorrect, or materially different from its description, please contact us as soon as possible with the relevant order details and supporting information.
Customers should not send products back before receiving return instructions from our customer service team.
9. Order Cancellation
If you change your mind after placing an order, you may contact us to request cancellation within 24 hours of placing the order, provided that the order has not already been shipped.
Once an order has been dispatched, cancellation is no longer available. You may then use the return procedure described in our Returns, Refunds & Exchanges Policy if the order qualifies.
We cannot guarantee that a cancellation request received within 24 hours can be completed if the order has already entered shipment processing.
10. Intellectual Property
Unless otherwise stated, the content available on mdbvx.com, including text, product descriptions, graphics, logos, photographs, page designs, and other materials, belongs to Mdbvx or is used with appropriate permission.
You may view and use website content for your personal shopping purposes.
You may not copy, reproduce, republish, distribute, modify, sell, or commercially exploit website content without our prior written permission.
Nothing in these terms gives you ownership of our trademarks, website content, or other intellectual property.
11. Customer Communications and Feedback
If you send us comments, suggestions, product feedback, or other non-confidential material, you understand that we may use that information to improve our website, products, or customer service.
You should not send confidential, proprietary, or sensitive information through general feedback channels unless we specifically request it.
We may remove content submitted by users if we believe it is unlawful, misleading, abusive, threatening, inappropriate, or unrelated to the purpose of the website.
12. Prohibited Activities
When using mdbvx.com, you agree not to:
Break applicable laws or regulations
Attempt to gain unauthorized access to the website or its systems
Interfere with the operation or security of the website
Upload malicious software, harmful code, or other damaging material
Use automated methods to improperly collect information from the site
Submit false or misleading information
Use another person's information without authorization
Attempt to commit payment fraud or abuse promotional offers
Reproduce or commercially exploit our website content without permission
We may take appropriate action if we discover activity that violates these requirements.
13. Third-Party Websites and Services
Our website may contain links to websites, payment services, shipping services, or other platforms operated by third parties.
These third-party services are outside our direct control. Their own terms, privacy policies, and other conditions may apply when you use them.
We are not responsible for the content, availability, security, or policies of independent third-party websites.
14. Disclaimer of Warranties
We aim to provide a reliable website and accurately described products, but the website and its content are provided on an available basis.
To the extent permitted by applicable law, we do not guarantee that the website will always be uninterrupted, error-free, or completely free from technical problems.
Product information is provided based on the information available to us, and customers should consider the specifications and intended use of a product before purchasing.
Nothing in these terms is intended to exclude any warranty, right, or protection that cannot legally be excluded under applicable law.
15. Limitation of Liability
To the maximum extent permitted by law, Mdbvx will not be responsible for indirect, incidental, special, or consequential losses arising from the use of the website or products purchased through it.
This may include losses resulting from interruption of website access, loss of data, or other circumstances that are not reasonably foreseeable.
Nothing in these terms limits liability where such limitation is prohibited by applicable law, including liability that cannot legally be excluded or restricted.
16. Events Beyond Our Reasonable Control
Sometimes circumstances outside our reasonable control may affect our ability to operate the website or fulfill an order.
These circumstances may include natural disasters, severe weather, transportation interruptions, labor disputes, government actions, customs restrictions, telecommunications failures, widespread technical problems, or other unforeseen events.
Where such an event occurs, we will make reasonable efforts to minimize its effect and keep customers informed when appropriate.
17. Suspension or Termination
We may suspend or restrict access to all or part of the website if necessary for security, maintenance, legal compliance, or other legitimate operational reasons.
If a user seriously violates these terms, we may also restrict their use of the website or cancel an order where appropriate.
Ending or restricting access to the website does not affect rights or obligations that arose before the restriction took effect.
18. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable costs arising from your unlawful use of the website or your material violation of these terms.
This provision does not require you to indemnify us for losses caused by our own unlawful conduct or for matters that cannot legally be transferred to you.
19. Governing Law
These Terms & Conditions and any dispute arising from your use of mdbvx.com or your purchase from us shall be governed by and interpreted in accordance with the laws of Hong Kong.
Any dispute that cannot be resolved informally shall be subject to the applicable jurisdiction of the courts of Hong Kong, to the extent permitted by law.
20. Severability
If any part of these terms is found to be invalid, unlawful, or unenforceable, that part will be interpreted or adjusted to the extent necessary to make it enforceable where possible.
The remaining provisions will continue to apply.
21. Changes to These Terms
We may update these Terms & Conditions when our website, products, services, or business practices change.
The latest version will be posted on mdbvx.com. Your continued use of the website after an updated version is posted means that you accept the revised terms to the extent permitted by applicable law.
22. Contact Us
If you have questions about these Terms & Conditions, an order, or any of our services, please contact us:
Email: sale@mdbvx.com